Retail Banking

The Capgemini Consulting Retail Banking Blog focuses on key issues in the retail banking sector. The purpose of the blog is to provide a point of view, and provoke thought, discussion and interaction around important retail banking issues of today.

Opinions expressed on this blog reflect the writer’s views and not the position of the Capgemini Group

  1. David vs. Goliath: Can fintech really disrupt the financial services industry?

    The story of “David versus Goliath” originally narrates how a giant Philistine warrior was defeated by the young David, future king of the Israelites. In modern usage, the phrase has taken a popular meaning, referring to an underdog...

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  2. How multi-channel operating models support the digital banking revolution

    It is very difficult to register an online savings account from the comfort of your own home, particularly if you have no customer history with a bank. This is a surprising constraint given the increasingly digital age we live in, and the fiercely...

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  3. The effect of the modernisation of legacy systems in banking IT architecture

    In this new era of radical technological advances, the banking industry faces a number of challenges; for example, their customers now expect a modernised banking experience, including the digitisation of services such as online banking and mobile...

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  4. Shifting tides: an iterative approach to transforming our bank branches

    A digital world The world is changing and becoming increasingly digitalised. Companies in the banking industry along with many others need to adapt to these new digital ways in order to reduce the risk of being left behind. Loudhouse, the specialist...

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