Government organisations can’t afford to ignore the opportunities and challenges of digital. We can help to develop a vision for digital transformation, and provide all the elements to realise it. 

Key challenges

Digital is creating both opportunities and challenges for our Government clients which they cannot ignore. It requires a rethink in the way business planning is carried out with a focus on looking 2 steps ahead, necessitating new models for agile delivery of business and technology change. Digital has now moved from being an interesting new development to a fundamental driver of change. We are seeing this across all sectors, as new digital opportunities impact customer, employee and citizen interaction.

Our solution

Digital transformation

  • We develop the digital vision and roadmap for our Government clients, and manage the transformation of organisations from paper and product centric organisations to ‘intelligence led’ and ‘Digital by Default’.

Citizen engagement

  • We enable Government departments to engage with their customers at the ‘key moments of truth’. We deliver a single view of the customer with insight and analytics that drive the next best action across all channels.

Digital employee

  • We enable employees, management, suppliers and partners to collaborate, engage and perform their jobs utilising the latest digital and mobile technologies and accessing real time analytics.

Digital platform & foundations

  • We transform the IT and data platforms that deliver the experience, content and transactions to customers, suppliers and employees securely, where and when they want.


  • We enable government organisations to be insight-driven businesses, exploiting their valuable data resources across all aspects of the citizen journey and internal operations.

Why Capgemini?

Capgemini are leading thinkers in the digital space and have been working collaboratively with government organisations for over 40 years.
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