This Digital Dexterity Tool helps organisations assess where they stand on their journey to become a digital organisation. The tool raises crucial questions around key dimensions such as digital-first mindset, digitised practices, empowered talent, and data & tools capability.
Organisations are investing heavily in digital technologies to transform capabilities across operations and customer experience. However, mere capability expertise is no longer sufficient to remain competitive in today’s volatile and disrupted world. What’s really needed is a nimble and dexterous approach to rapidly respond to evolving technology advances, competitive disruptions and customer expectations. Organisations that can sustain both capability and dexterity are true digital organisations.
Only a handful – just 7% – of leading organisations exhibit a digital-first and dexterous mindset; they have digitised operations at company-scale, are able to quickly self-organise and create partnerships around new digital initiatives and hold significant experience and skills in digital technologies.
Do you consider yourself a digital organisation?