Capgemini Consulting UK is at the forefront of delivering digital transformation. Digitisation is driving a fundamental change in society that is transforming the way businesses work with their customers, their supply chains and their people. Capgemini Consulting, together with MIT in Boston, is engaged in an ongoing investigation of the strategies and tactics (both internal and external) that winning businesses will deploy to achieve their own successful digital transformation.
Every aspect of our own business model is changing to reflect the challenges and opportunities offered by digitisation. We bring our own experience, underpinned by MIT’s global research, to work in partnership with our clients and help them win in the new digital economy.
Digital Transformation Review no. 4
Organizations across sectors are realizing the transformative power of digital. However, while there is increased appreciation of digital’s role, many organizations are struggling to take their transformation initiatives to the next level. They are caught struggling for pace, and risk falling in the chasm between initiation and termination of transformation initiatives. In this fourth Digital Transformation Review, we aim to help business leaders understand how to accelerate their efforts at transforming digitally.
We open the Review with insurance giant Allianz, which is investing aggressively in digital initiatives in a sector not known for being digitally-savvy. We interview Joe Gross, Head of Group Market Management at Allianz, who shares his views on why organizations should make digital part of their DNA. To make digital part of the lifeblood of the organization not only requires strong vision and investment, it also requires accelerated deployment across the business. In this Review we look at three primary mechanisms for accelerating this needed adoption and deployment. The first approach is acceleration through better governance. Organizations can create governance structures that inherently allow for replication of best practices and elimination of capability redundancies. Leading UAE-based telecom player Etisalat recently launched such a dedicated Digital Services Unit. We interview Khalifa Al Shamsi, Chief Digital Services Officer at Etisalat, who expands on how a Digital Services Unit is helping Etisalat accelerate its digital transformation...